Terms & Conditions

1. I/We acknowledge that cycling can be an inherently dangerous activity. I recognize that there are risks and hazards specifically associated with this activity, including the risk of serious injury and/or death and/or property damage.
2. I/We agree to comply with all rules (including road rules as applicable), regulations, and all lawful instructions and directions of River Riders Ltd, its directors, officers, employees, contractors, and volunteers (the Organizer(s) during the Tour. If I fail to comply with the rules, regulations, and instructions and/or directions of the Organizer, I will not be permitted to continue to participate either fully or partially at the Organizers discretion.
3. I/We understand and acknowledge the dangers associated with the consumption of alcohol, prescription medicine and/or any narcotic substance before or during any activity on the Tour. I accept full responsibility for injury, loss or damage arising from consumption of alcohol, prescription medicine and/or any narcotic substance.
4. I/We acknowledge that if I suffer any injury or illness, I agree that the Organizer may provide evacuation, first aid and/or medical treatment at my expense and my acceptance of these terms and conditions constitutes my consent to such evacuation, first aid and/or medical treatment.
5. I/We acknowledge that injuries received may be compounded or increased by negligent rescue attempts, operations or procedures of the releases and agree that this Waiver and Release extends to all acts of negligence by the Organizer, including negligent rescue operations and is intended to be as broad an inclusive as permitted by the laws of the Province or State in which the activities are conducted.
6. I/We acknowledge that I have sole responsibility for my personal possessions and/or sporting equipment during the Tour. I acknowledge that if the Organizer performs any repairs or work on my bicycle or other equipment the Organizer does not warrant that work nor offer any guarantee of any kind in respect of that work.
7. I hereby:
7.1 Waive and release all claims I may have against the Organizer or any one or more of their executors, administrators, heirs, next-of-kin, successors and assigns including any or all claims for injury, loss or damages caused by negligence of any of the above arising out of my participation in the Event, together with any costs including legal fees that may be incurred as a result of such claim whether valid or not;
7.2 Indemnify and hold harmless the releases and each of them against any such claim that I or any one or more of my executors, administrators, heirs, next-of-kin, successors and assigns may have or assert and against any costs including legal fees with respect thereof; and
7.3 Acknowledge that if I were to assert a claim such claim would be subject to the exclusive jurisdiction of the laws of New Zealand. Hiring of rental bikes:
7.4 If I have chosen to use the Bike Hire option, I am aware I am liable for damage caused to any bicycle hired from River Riders Ltd while I am using or in charge of the bicycle. I will also make sure the bike is in a sound and safe condition before using the bicycle and also agree to make River Riders Ltd aware of any mechanical fault on the bicycle so the said fault can be made safe or repaired before using the bicycle.
If any portion of this Waiver and Release is held invalid, it is agreed that the balance shall continue in full legal force and effect.
I acknowledge that I have read this Waiver and Release. I fully understand its terms and that I have given up substantial rights by agreeing to it. I accept this document freely and voluntarily without any inducement made to me and intend my signature to be a complete and unconditional release of all liability to the greatest extent allowed by law.

Terms & Conditions for River Riders & Waikato River Experience

Minimum 2 PAX
50% deposit with the balance payable 2 days prior.
Deposit is non-refundable.

Cancellation policy

48 Hours
If a cancellation is made within 48 hours of arrival day, loss of 20% of the total booking price.

24 Hours
If a cancellation is made within 24 hours of arrival day, loss of 100% of the total booking price.

Bad Weather
In the event that Waikato River Explorer or River Riders Ltd cancels the tour due to bad weather.

A full refund is offered or the tour may be postponed to a time when weather has improved.

River Riders powered by electrify.nz
Please arrive 20mins prior to booking for eBike Induction.
Comfy clothing and shoes to be worn.
Please bring own water.

Waikato River Explorer
Please arrive at the Hamilton Gardens jetty 10 minutes prior to your cruise.
We are fully licensed and have EFTPOS and credit card facilities on board.

Terms & Conditions for River Riders & Camjet Package

Minimum 4 PAX
50% deposit with the balance payable 2 days prior.
Deposit is non-refundable.

Cancellation policy

48 Hours
If a cancellation is made within 48 hours of arrival day, loss of 20% of the total booking price.

24 Hours
If a cancellation is made within 24 hours of arrival day, loss of 100% of the total booking price.

Bad Weather
In the event that Camjet or River Riders Ltd cancels the tour due to bad weather.
A full refund is offered or the tour may be postponed to a time when weather has improved.

River Riders powered by electrify.nz
Please arrive 20mins prior to booking for eBike Induction.
Comfy clothing and shoes to be worn.
Please bring own water.

CamJet
Allow and extra 15 mins on top of your tour duration for the jet boat Induction.
Dress for the conditions and footwear to be worn.